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Travel and cancellation conditions

  • PRICES:
    All prices are per person and night resp. per person in case of our package offers, incl.
    halfboard and are valid for a stay from 4 nights. Plus 10 % if you stay less than 4 nights. 
       
  • TAX:
    The tax will be charged separately resp. is included in our packages offers. Children and
    teenagers under 15 years do not pay tax. 

  • RESERVATION:
    To fix the reservation we required a deposit payment of € 20,00 per person, per bank transfer,
    free of expense for beneficiary.

  • BANK TRANSFER:   
    Bank: Raiffeisenbank Sölden, Bank number: 36324
    Bank account number: 240051
    Beneficiary: Falkner Barbara, Hotel Stefan, A-6450 Sölden
    IBAN Nr.: AT 82 3632 4000 0024 0051
    BIC: RZTIAT 22324 

  • CHILDREN'S REDUCTION: 
    in the additional bed from 2 fully paying persons in the same room. 

  • AVAILABILITY OF ROOMS:
    Check in: 03.00pm until 10.00pm, please let us know in case of late arrival.
    Check out: 10.30am

  • We ask you for suitable clothing in the dining room. For not consumed meals – no refund.

  • PETS on demand.
  • CANCELLATION FEES:
    If you arrive later or depart earlier than the booking is made for and for cancellations, we have to charge you according to "Austrian Hotel Reglement" (PDF Download AGBH - Hotelverband).

  • INSURANCE IN CASE OF NOT TRAVELING:
    We recommend an insurance with your insurance company.

  • PAYMENT:
    To settle your invoice we accept Maestro-Bank cards, Visa, Mastercard
    and cash. If you pay at arrival 1% discount.

    For our ski packages: Payment just in cash (we do not accept bank or credit card therefore)!